BasketandBelle
Personalised Rattan Bag and Straw Hat Set
Please remember to read the product description for our current dispatch time.
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Please note that this item will be dispatched during the week of May 18th (Monday to Sunday).
If your order confirmation hasn't appeared in your inbox, kindly check your junk mail folder.
For additional details regarding shipping, please refer to our delivery page.
Our bestselling rattan bag and child-sized straw hat are now available as a set allowing you to save money by purchasing them together!
Straw Hat Description:
A stylish straw hat with a bow detail, designed for children (approx. 2-7 years).
Child: Head circumference - 50-52cm
Rattan Bag Description:
Our bags are handwoven from sustainable rattan, Suitable for children (over 3 years old) – the cord strap can be adjusted by tying a knot inside the bag.
16cm width x 16cm height x 8cm depth.
Delivery Information
Delivery Information
Delivery and Returns
Delivery Information
Please refer to each product description for our most up-to-date dispatch times, which indicate the time needed to create, personalise, and package your items. As a solo-run small business, I carefully manage every aspect of the process. While I always aim to process orders swiftly, there are natural limits to how quickly I can dispatch them. Each item receives my full attention to ensure it’s completed to a high standard.
If you need your order by a specific date, please reach out via the contact form prior to placing your order.
For personalised products, kindly read the description thoroughly and provide all required details to avoid any hold-ups. If you’re ordering multiple items with varying dispatch times, they will be shipped together based on the longest lead time.
UK Shipping
We dispatch orders daily from Monday to Sunday (excluding bank holidays) using Evri's tracked service, with delivery typically taking 2–3 working days (weekends included). Tracking details will be emailed once your package is on the way.
International Shipping
We ship internationally using Evri or Royal Mail, depending on your order’s size and weight. After dispatch, please allow 10–14 working days for delivery. All international orders are fully tracked, and tracking info will be shared via email.
Free Local Collection
Click and Collect is free from our Hereford Store: Space 3, Bastion Mews, HR1 2BT. You’ll receive an email when your order is ready. Collection times are:
Wednesday & Thursday: 10:30 am – 2:30 pm
Saturday: 11:00 am – 4:00 pm
Returns & Exchanges
We hope you’re delighted with your purchase, but if not, we offer refunds or exchanges within 14 days of delivery. Buyers are responsible for return shipping unless the item arrives damaged or incorrect.
Discount Codes
Please note: discount codes are not valid on sale items or customised palm leaf toy chests. Thanks for your understanding.
Email Notifications
You’ll receive two emails: one confirming your order, and another with dispatch and tracking information once your parcel is sent. If you’re subscribed to our newsletter, you'll get updates on new arrivals, exclusive offers, and store news. You can unsubscribe at any time.
If you haven’t received an expected email, be sure to check your junk or spam folder.
